Frequently Asked Questions

A Florida Pawn pawn shop is a legal, licensed business that offers people the option of using their personal items as collateral in exchange for a secured loan.

Customers bring personal items to receive an instant cash loan based on the valuation of those items. We assess the item, make an offer, and if accepted, hold the item securely as collateral while you receive cash. Repay the loan plus interest within the loan term and your item is returned. Visit our How It Works page to learn more.

General items we accept include (but are not limited to):

Fine jewelry, diamonds, watches, electronics, designer handbags, shoes, vehicles, musical instruments, power tools, appliances, artwork, silverware & silver flatware, gold and silver coins and bullion, and collectible items (rarely).

All items must be in excellent physical condition and fully operable with all components included. Please clear all data and remove all accounts (iCloud and personal information) from electronic devices before bringing them in. If you’re unsure whether your item qualifies, call us at (954) 353-7296.

We do not accept items that are worn, damaged, broken, or non-functioning. We do not accept fake designer or luxury brands, or knockoff models of any item type. All electronics including gaming consoles and televisions must include all cords and remote controllers — televisions without remote controllers cannot be sold or pawned. Graded memorabilia with authentication paperwork may be accepted at our discretion. Ungraded memorabilia, loose sports cards, and collectibles without paperwork are not accepted.

Your loan amount is based on the valuation of the item used as collateral. Depending on what you bring in, you can receive a cash loan ranging from $10 up to $10,000,000.

Yes. Every loan is charged an interest rate of 5–25% of the principal loan amount every month or part of a month, in accordance with Florida state guidelines.

In accordance with Florida state guidelines, our loan terms are 30 days with a 30-day grace period, totaling 60 days. Loans can also be extended or paid down earlier.

If you miss a payment, Florida Pawn provides a 30-day grace period. During this period, an additional 5–25% interest charge will accrue to your remaining balance.

All customers requesting a cash loan must be 18 years of age or older with a valid government-issued photo ID (Florida Driver’s License, State ID, or U.S. Passport). You’ll also need the item(s) you plan to use as collateral. A thumbprint is required under Florida statute.

If you’re not ready to redeem your item by the due date, you may pay the interest due and extend the loan. This can be done in any Florida Pawn branch (bring your yellow contract) or via the Florida Pawn mobile app (a convenience fee applies). If you pick up your item before the due date, you’ll only be charged for the time actually used.

To redeem your item, pay the outstanding loan balance including any applicable interest or charges within the agreed loan period or approved extension window. Florida Pawn will return your collateral item. Bring your loan contract and a valid photo ID when redeeming.

If you miss a payment, Florida Pawn provides a 30-day grace period. During the grace period, an additional 5–25% interest charge accrues to the remaining balance. If the loan is still not repaid or extended after the applicable period, the collateral item may be forfeited according to the pawn loan agreement. There is no impact to your credit score.

Florida Pawn has a mobile app where you can view all your loan transactions, see your payoff amount, make interest payments (small convenience fee applies), and message the branch directly. You can also call the phone number on your yellow contract or visit the branch where your pawn loan was issued.

Before signing, review: the loan amount, that all items you provided are correctly listed, the interest rate (5–25% per month), the payment schedule, the due date, the grace period, renewal and extension options, and what happens if the loan is not repaid. Florida Pawn loan plans are generally structured over 60 days in accordance with Florida state guidelines.

Yes. Florida law requires all pawn shops in Broward County to hold purchased items for a minimum of five business days before resale. This is a state-mandated consumer protection measure. Pawn loan collateral is not subject to this hold — it remains available for redemption at any time during your loan period.

Walk in or call one of our locations to meet with a team member. You can also start the process using our online inquiry form and a team member will contact you within 24 hours. Your item will be authenticated and appraised by one of our professionals, who will then make an offer based on its full market valuation. Once you accept, Florida Pawn takes the item and gives you cash in hand. Visit our How It Works page for more detail.

All customers selling items must be 18 years of age or older with a valid government-issued photo ID.

We buy personal items that are in excellent condition. Damaged items will not be accepted. All items must be fully operable with all components included (e.g., TVs can only be sold with cords and the original remote). High-end luxury and designer items typically yield the highest offers due to strong resale value. The overall condition and quality of your item determines the final cash offer.

Once Florida Pawn authenticates and evaluates your item, a cash offer is made on the spot. If you accept, you receive cash in hand immediately. For online inquiries, expect to be contacted by a team member within 24 hours to arrange an in-store appraisal.

Yes. We offer layaway payment options on items you want to purchase but don’t have the full amount available. Secure an item for layaway with a 20% deposit of the item’s total cost. General merchandise can be placed on layaway for up to 30 days. Jewelry and watches can be placed on a layaway plan for up to 10 months.

Customers have a two-week grace period for any missed layaway payments.

Layaway duration depends on what you put on layaway. It may vary from 3 months to 10 months. General merchandise is up to 30 days; jewelry and watches are available for up to 10 months.

Yes. Florida Pawn offers layaway payment options for jewelry and watches. Customers can secure an item with a deposit toward the item’s total cost. Jewelry and watch layaway plans are available for up to 10 months, with a two-week grace period for missed payments.

Refund requests must be made within 15 days of the original purchase date. Shipping charges of any kind are non-refundable. Refunds are made in the original form of payment and typically take 3–5 business days to reflect in your account. Items must be in the original condition in which they were received, including original packaging and protective wrappings. Items are not eligible for refund after 15 days.

Items can be exchanged at the original store location of purchase within 15 days of the original purchase date. No cash refunds in store — our stores will accept exchanges only. In-store refunds are available for defective items only, made in the original form of payment. Customers must provide the original purchase receipt. Requests without an original receipt will not be processed.

For online return requests only, email our Client Services at ecom@fla-pawn.com with the subject line "RETURN REQUEST." Include in the body: your order number, name and description of the item(s), and your reason for the request. Allow 24 hours for a reply with further instructions.

No. We do not offer exchanges online. In-store exchange is the only option. See our Returns & Exchanges policy for full details.

Items are not eligible for refund after 15 days of the original purchase date. Items showing signs of wear, damage, or missing original packaging may not be processed or may be subject to a 10% restocking fee. Damaged or missing items may also incur a 10% restocking fee depending on the extent of damage.

All Florida Pawn locations are closed on the following holidays: New Year’s Day, Memorial Day, Easter Sunday, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Each branch is staffed with trained Florida Pawn team members fully equipped to authenticate precious metals, gemstones, and luxury and designer items. They are experienced in identifying authentic properties of high-value goods and use professional testing tools to verify items before making any offer.

Our inventory consists of items sold by customers, as well as items sourced from auctions and estate sales.

Yes. Pawn shops in Florida are regulated and pawnbrokers must hold a license issued by the Department of Consumer and Worker Protection. Florida Pawn is fully licensed and compliant with all applicable Florida state and local pawn laws.

No fees are pre-charged at the time of appraisal or evaluation. Florida Pawn authenticates and evaluates items before making any cash offer or loan amount. Any applicable appraisal, authentication, or evaluation fees would be clearly stated on your loan contract and charged in accordance with Florida pawn laws. You may confirm all fees directly with us before completing any transaction.

No appointment is needed. Walk into either location during business hours and a team member will be ready to assist you. Hours are generally Monday–Friday 10 AM–6 PM and Saturday 10 AM–5 PM. Hours may vary by location — call ahead to confirm.

No. Items available online are exclusively sold online and are not available for in-store purchase.

Yes, at our Margate location only. Firearm purchases, sales, pawn, and FFL transfers are available exclusively at our Margate store (1303 FL-7, Margate FL 33063). Our Hollywood location does not handle firearms transactions.